Remember Arnold Schwarzenegger in Terminator? What seemed to be fantasy is now slowly turning into reality. Artificial intelligence (AI) is becoming an integral part of technological progress.
With the progress of AI, there are many cases where artificial intelligence has been introduced in the medical and business fields. This will continue to grow in future generations.
In particular, many companies have recently faced a shortage of workers, so the focus on artificial intelligence that can make a faster decision is increasing.
Although it is such artificial intelligence, while we can obtain many advantages by introducing it, it must be remembered that there are some disadvantages as well. So let’s analyze its pros and cons.
Table of Contents
Advantages of AI
First, let’s consider the benefits of introducing artificial intelligence.
1. Solution to the labor shortage
The huge advantage artificial intelligence into the field of business, it will be possible to entrust the work humans have done so far.
Of course, we cannot entrust all tasks to artificial intelligence. Still, the number of tasks entrusted to artificial intelligence is increasing.
It will be possible to leave 3Ds of work “Dirty Dangerous and Demeaning” to artificial intelligence.
The deep learning feature of AI allows complex machines to learn new things without human interference.
2. Increase in productivity
The biggest advantage of introducing AI into your business will be higher productivity than human intelligence.
AI is good at low-dimensional routine work such as clerical work, manufacturing, and answering inquiries.
Imagine a future where the tedious work you do every day is gone. You will be more encouraged to do other work.
By letting AI do the work that anyone can do, the productivity of each employee will increase dramatically.
AI can continue working 24 hours daily, mostly without irrelevant outputs, reducing extra labor and training costs.
3. Process simplification
With the advent of the Google Assistant and the introduction of voice messages, it has become evident that it is much easier to communicate information by voice.
It, in simplification, was the task of the Google developers, and this is also the primary motivation of the advocates of artificial intelligence.
Artificial intelligence will help ease many processes – from making coffee in the morning to receiving documents.
4. Task acceleration
One advantage of artificial intelligence is its potential to speed up processes.
For example, when a new product comes onto the market, it must be advertised intensively to make it known to potential customers.
With the help of AI, we can accelerate this process by targeting potential customers and sending personalized messages.
In addition, we can use AI to automate repetitive tasks such as entering customer details or order processing.
It allows employees to focus on strategic tasks, leading to greater efficiency and productivity.
By analyzing large amounts of data, AI can help identify patterns and trends that would otherwise be difficult to spot. It enables companies to make informed decisions and gain a competitive advantage.
Ultimately, the accelerated processes enabled by AI can result in significant cost savings.
An excellent example of AI in online business is creating content or texts with an AI like Jasper.
Jasper is the best AI text generator and can help you type up to 5 times faster. We can hardly distinguish the text generated by the AI from the text written by a human.
5. Engage in high-value-added work
AI is said to rob humans of their jobs, but humans and AI work together in many cases. While AI does simple tasks, humans will be able to do highly creative tasks.
For example, employees can respond to precise inquiries individually while leaving basic inquiries to Chatbot AI. Or you could focus on customer service while the AI is making payments.
It will be ideal for humans to engage in high-value-added work by leaving simple work to AI.
6. Reduction of data analysis time
Data analysis is now a must in any genre of the industry. Analyzing customer and business performance information in detail makes it possible to understand issues and the current situation and take the shortest route to reach the goal.
However, considerable data analysis is required to calculate accurate results. The more data you have, the more time and effort it takes.
With AI, you can significantly reduce the time it takes to analyze your data. If you already have accurate data, you may consider introducing AI for data analysis.
For example, a retail company can use AI to analyze their customers’ purchase data and identify trends in customer behavior.
The company can use this information to decide product range, pricing, and marketing strategies.
In this way, Advanced AI-based technologies offer a significant advantage over traditional decision-making methods.
In medicine, for example, doctors can use AI to diagnose diseases, select the most effective treatments, and predict patient outcomes.
Companies can use AI to identify new opportunities, optimize processes, and make better decisions in business.
AI also benefits society as a whole by helping to solve complex problems like climate change and traffic congestion.
7. Ability to assess the quality
If a simple conveyor simply “stamps” the various items it is responsible for, a person still assesses the quality.
If the conveyor malfunctions, the received products are declared defective, an engineer is called, and the conveyor is repaired.
All this requires the time and effort of many people, while artificial intelligence can collect and evaluate an item simultaneously. It will significantly speed up the production processes and make them much cheaper.
8. Reduction of human errors
AI not only makes machines smarter but also minimizes the limitations of humans. Humans can concentrate more on one job by letting AI do time-consuming task.
Artificial intelligence algorithms are much more accurate than humans at pattern recognition and prediction. Therefore, they can help us avoid costly mistakes and improve our decision-making ability.
In finance, for example, machine learning is used to detect fraudulent transactions. In medicine, it is used to diagnose diseases. It is used in production to detect defects in products.
The tremendous potential in avoiding spelling and grammatical errors in online business is through Grammarly or Language Tool. AI will help you identify potential errors and give you suggestions for improvement.
By avoiding human error, artificial intelligence has the potential to improve efficiency and effectiveness across a wide range of industries.
AI is not an enemy that robs humans of their jobs. AI is a companion who helps humans. By letting AI do the work, humans can concentrate on the work in front of them. The result is fewer overall mistakes and better results.
9. Improves safety in dangerous work
Using AI instead of humans makes it possible to work more safely in dangerous work that threatens the safety or places humans cannot enter.
In addition, we can prevent accidents by utilizing AI that automatically detects deterioration and failure of machines.
In addition, AI is expected to operate more safely even when unavoidable mistakes occur due to human operations such as driving a car.
10. Accelerating Scientific Progress
Artificial intelligence is best suited for mechanical tasks such as studying, observing, and counting.
The need to stay in space for a long time to study stars and planets at a critical ocean depth or even near the Earth’s core makes scientific discoveries in these areas impossible.
However, if humanity wants to know more about their planet, this needs to be done, and artificial intelligence can be an excellent tool for this purpose.
11. Efficient in the learning process
One of the benefits of AI for education is the efficiency of learning. There are learning methods that utilize the functions of AI, such as adaptive learning.
By using AI, we can present learning methods that suit each individual so that we can teach with efficiency in mind.
It is essential for those who utilize AI for education to think about what kind of AI learning method applies to understanding each student.
Likewise, AI can also help in creating a quality curriculum. Suppose each student’s academic ability and specialty subjects are converted into data and grasped by AI.
In that case, it will be possible to present an appropriate learning method and build a high-quality curriculum.
For those who want to provide high-quality education, let’s understand what the students are good at and how they think of utilizing the curriculum created by AI.
12. Helps in recruitment
In human resources management, using artificial intelligence can save time, for example, scanning and checking CVs.
For example, 250 people apply for a single position with their CVs. Of these, only about 4 to 6 applicants are then invited to an interview.
Your goal as a recruiter is around 8 to 12 hires per month, which means you will have over 2,000 resumes in front of you throughout the month.
And that’s where AI comes in, giving you a faster, better, and more convenient selection process.
The artificially intelligent technology pre-selects the candidates by sorting the CVs according to a series of keywords at lightning speed. As a recruiter, you have more time to deal with the CVs.
13. Permanent
AI is more permanent than humans, who are often forgetful because the artificial intelligence system will not change until the computer system and programs change it.
It is easy to duplicate so that we can share it. Artificial intelligence is consistent as it is part of computer technology. It can be documented so that it is easy to track the system’s activities.
14. Anyone can use AI
In our daily life, robots with Artificial Intelligence are also appearing that have the advantage of being able to be used by anyone.
Augmented reality devices and the technologies of a Smart Home can be used by any person and allow you to improve the perception of reality, creating a personalized and positive experience.
15. Strengthen democracy
Data-based verification, the prevention of disinformation and cyber attacks, and access to quality information can help strengthen democracy.
They would also support diversity and equality of opportunity, for example, by mitigating recruitment biases through analytical data.
16. Artificial intelligence for security
Artificial intelligence can be used in crime prevention and as an aid in criminal justice because it would allow for faster processing of large volumes of data, more accurately assessing the risks of prisoners fleeing, and predicting and preventing crimes and terrorist attacks.
Online platforms are already using AI to detect and respond to illegal or inappropriate practices online.
In the military, artificial intelligence could be used for defense and attack strategies during cybercrime or to attack critical targets in cyber combat.
Disadvantages of AI
According to studies, AI technologies will reach 150 trillion dollars in economic value by 2025. But along with the value, concerns about AI are also growing.
In mid-2015, top scientists published this fire letter warning of the dangers of “killer bots.” While that may sound futuristic, according to Stephen Hawking, Elon Musk, and others, that future is within reach.
1. Increase in Unemployment
When introducing artificial intelligence, the first thing to discuss is the increase in unemployment.
Occupations that can be fully automated with artificial intelligence may eventually run into work. The following are typical jobs that artificial intelligence may take over shortly.
- Cashier
- Vehicle driving
- Reception
- Paperwork
- Bank clerk
- Tax accountant and administrative scrivener
It may be difficult for humans to continue their work in the future, as artificial intelligence can perform these tasks much higher than humans.
On the other hand, it is thought that jobs that are not good for artificial intelligence, such as design and psychological counseling, will have a higher value than they are today.
2. Increased risk of information leakage
If you leave a lot of work to artificial intelligence, the most considerable risk for a company can be the leakage of information handled by that artificial intelligence.
Regarding information leakage, it is not only necessary to be careful about cyber attacks from the outside, but also to be careful of people inside.
There is a high risk that an inside person can receive money from outside as a corporate spy, or someone unfamiliar with IT may accidentally leak information.
It is thought that security measures will need to be taken more rigorously to prevent such situations.
3. Discrimination
Although AI technology is designed to counteract cognitive deficits, it can also be its undoing. After all, the program is only as good as its developer himself.
It may be able to ignore age and gender, but ‘discrimination’ in terms of qualities is not excluded.
If the technology is programmed to only scan resumes for keywords, there’s a chance that a portion of a relevant audience might be left out.
4. Risk of malfunction
Although knowledgeable users will monitor the functioning of the AI, this does not mean that the system will not malfunction.
At the same time, tracking them can be very difficult – especially for a person without a specialized education.
The accumulation of errors can lead to severe disruption of the system and even loss of data, which can sometimes be critical.
5. Difficult for people to follow the process of thinking
The amount of information and work handled by artificial intelligence is enormous, and it is almost impossible for humans to grasp the whole picture.
Artificial intelligence has overwhelmed professionals with a striking force beyond human understanding, and this situation is also about to come in the business world.
Problems such as difficulty convincing management to make such a decision occur because they do not understand the process and path of thinking.
Why artificial intelligence made such a decision or difficulty noticing when a problem occurs and how to deal with it are pretty possible.
6. Difficult to know who is responsible
The current law does not clearly define who will be responsible for any troubles caused by artificial intelligence or for making wrong decisions.
For example, when a self-driving car causes an accident, the question of whether the accident is the responsibility of the person in the car or the manufacturer of the artificial intelligence is often debated.
Currently, the predominant opinion is that the manufacturer of artificial intelligence is responsible.
Still, if artificial intelligence with higher accuracy and fewer mistakes appears in the future, it will be the responsibility of the person riding it.
There is no clear definition at this time, so it’s a good idea to consider it carefully when introducing artificial intelligence.
7. Adverse ecological impact
It has long been evident that if something becomes the final nail in the coffin of the Earth’s ecology, it will be technological progress.
Devices with artificial intelligence can play an essential role in this, as their developers think about the environment last.
Suppose before, even if a person observes a critical level of ecology in the settlement, he sought to at least protect his home, having such devices at hand. In that case, one can unwittingly become the culprit of environmental pollution.
8. Still human dependency
At the moment, artificial intelligence has not progressed to the point where human oversight is not needed. It isn’t easy to design a technology that can decide independently.
In addition, the question remains whether this is desirable at all. Do we want a computer to decide about life and death? Or whether or not to hire someone in a top position?
AI is not (yet) independent. However, it is an ethical question whether this is the intention because technology knows no morals or emotions.
9. High cost
AI applications use concepts such as Artificial Neural Networks that require powerful hardware with perfect computing power to process complex information.
It takes huge costs to maintain the hardware and needs to be repaired, which adds to the cost.
10. No emotion
Robots have no emotions, or at least are on a level compared to humans. It means they cannot form relationships with other humans or machines to solve particular problems essential to team management.
11. Transparency issue
Anyone can exploit the information because of inequalities in access to information to the detriment of users.
For example, based on a person’s online behavior or other data used without their knowledge, a service provider can predict how much they are willing to pay for a service, or a political campaign may know what message to convey.
Another transparency issue is that it may not be apparent to the user whether they are interacting with a person or with an artificial intelligence system.
12. Competition
The accumulation of information could also lead to a distortion of competition, as parties with more information could gain an advantage and try to eliminate competitors.
13. Threat to democracy
The threat to democracy represented by artificial intelligence passes through information.
It has already been accused of creating “bubbles” on the net, where content is presented based on the content the user has interacted with in the past, instead of creating an open environment for a multi-voiced, inclusive and accessible debate.
14. Risk of fake scam
Anyone can use AI to create fake but highly realistic images, videos, and audio, known as deepfakes, which can be used to scam, ruin a reputation, and question decision-making confidence.
All these risks lead to the polarization of public debate and the manipulation of elections.
Quick Summary (Advantages and Disadvantages of Artificial Intelligence)
| Pros |
|---|
| Help to develop practical solutions to the lack of qualified specialists |
| Contribute to minimizing the human factor in critical and monotonous work areas such as air traffic controller |
| Unmanned control of vehicles possible in transportRest time available for drivers |
| Provide computer users with convenient interfaces allowing them to issue commands and receive information in a natural form |
| Process information better than humansUseful for converting information into knowledge |
| Ease in data collection, analysis, and gaining results in no time |
| Cons |
|---|
| The cost of AI implementation is high. |
| Cause job cuts leading to a sharp rise in unemployment |
| Critical danger to ecology as AI-powered devices don’t consider environmental factors as humans do |
| Storage of data can lead to restricted personal freedom |
| Machines can easily lead to destruction; if the introduction of the machine falls into the wrong hands, the results will be dangerous to humans |
| Risk of deepfake, scams, and damage to reputation |
So, like any other phenomenon, artificial intelligence has pros and cons. Its main drawback is its enormous cost.
This is why a modern person loses the chance to become a living witness to the implementation of this idea and understand whether these developments were appropriate or are more evil than good.
(Last Updated on August 25, 2022)
